Bring on success by aligning your values, beliefs, and expected behaviours
I live and breathe healthy business culture
Culture affects the morale of the workplace and staff, it affects the team dynamic, and it impacts productivity.
Why choose me?
My clients engage me because I understand the different types and expressions of culture within organizations. I know how to create an attractive culture. I have seen and helped all types and sizes of organizations overcome the consequences of poor cultural management, helping them to:
- Assess their existing culture, and identify any unhealthy issues
- Develop processes and programs to align their culture, improving the position of the organization to meet its goals
- Create environments that help retain and develop successful people
- Focus their attention on their people, that in turn focus on the business
I have worked with and coached CEOs/Managing Directors, Senior Management, and teams/individuals to draw out the values, beliefs and expected behaviours that represent their true culture. These organisations have become thriving businesses, with one team, common goals and genuine accountability.
What My Clients Say
Stephen assisted in transitioning our Business Management System across our national operations, coaching our staff and senior management in viewing our business with new perspective.
Bandag (Bridgestone Group)
Stephen provided a breadth of experience in business improvement, and challenged our thinking.
Global Engineering and Construction
Stephen has transformed our approach and thinking to become a business that focuses on developing our organization. With the development of our visions, values, accountability framework, and processes, with guidance from Stephen, we have been able to start to change our culture.
Download our exclusive eBooks now for FREE
5 Free PDFs with over 30 useful tips
- 5 mistakes managers make before their second coffee
- 6 misconceptions about company culture
- 7 common management system pitfalls
- 8 Business Planning Shortfalls
- 10 everyday documentation slip-ups
Most businesses give such limited attention to their culture, focusing rather on product, service and operational attributes. However poor culture can make or break a business, no matter how good the product or service initiative is.
The term ’culture’ is generally misunderstood within many organisations; we use different terms that describe aspects or outward appearances but rarely do businesses understand their culture. Only when we look deeply within an organisation, looking at each team/department, and each layer of management, do we truly see the culture. The business might have a grand vision, mission statement, with objectives, and say all of the right words from the top, but unless the words are followed up with consistent action and implementation across the whole business, the culture will never reflect the words. Culture, when filtered down, is simply what is accepted. Culture can be different between departments in the same business because of what is promoted and allowed.
Successful businesses and leaders do not work in silos or have hidden agendas. Thriving businesses and leaders have a “one team” understanding, a common viewpoint and drive, full accountability, and work off the same plan to achieve overall success. Beyond Your Horizon spends time with the organisation to assess the culture and determine the characteristics that lie beneath the surface, both positive and negative, that drive the business.
To understand culture is to not just simply understand what a business does, but we must also understand the how and the why. How considers processes of engagement (with others through consultation), degrees of control, level of accountability, democracy vs autocracy, while why understands the motives and driving forces behind what occurs.
How do you tell if there is a cultural issue within an organisation? Are leaders clearly able to identify and understand the various underlying and accepted behaviours within the business? Does the business attempt to implement great initiatives that don’t go as planned? Do undesirable practices continue? Is there trust in the managers and leaders? Maybe the climate or the culture within a section of the business or an underlying belief across the organisation is causing these inconsistencies to occur?
Climate is strongly influenced by the leadership dimensions within the organisation; how different managers lead; the consistency, support, commitment, and engagement across leadership; how is change managed; what are the key words/phrases spoken by management. Climate is the atmosphere that leads to how culture is developed. Culture is less tangible and is more difficult to consistently change as it is typically embedded in the values, beliefs, perceptions, and traditions of the organisation. Both are integrally linked, and both must be worked on together to effect transformation.
At Beyond Your Horizon, we help the organisational leaders identify the areas that require attention and build on the aspects that work well, to develop a solid foundation for the business. Combined with coaching or mentoring, the business will grow to the next level.