Category: Improvement
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Tools, Strategies & Methodologies to Improve Business Processes (Part 1)
Last month I discussed what I observed during a recent visit to a Chinese manufacturing business in Guangzhou. The business was successful in many ways, with a strong focus on continual improvement and growth. Having looked at several hundred businesses during the last decade, (some successful, some not) I want to explore and provide, over…
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The Fundamentals Apply Anywhere
Last month I addressed the need for strong and consistent accountability in the workplace. Last week I was in China visiting a packaging plant that are a current supplier to a well-known Australian manufacturer of dairy products. It was my first trip to mainland China, and I wasn’t quite sure what to expect, though knowing…
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What is Accountability?
Last month I addressed why so many cultural programs implemented within organisations fail, and what are the key things to focus on for any program to succeed. I mentioned that understanding the philosophy and DNA of the organisation was critical to achieve success in transformation. And I raised the term “Accountability”. I want to explore…
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Cultural Investment
I introduced the importance of culture last month, and how leaders can affect the culture of their group. I have been involved in several organisations over the last 20 years where they have introduced a typically very expensive program to change culture or develop leaders, much to my disappointment. With much hoopla and ceremony, the…
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Leadership and Transformation
Last month we looked at Managers vs Leaders and some of those distinctions within the business world. Leaders who step up can make such a positive difference to teams and the business, providing the support and culture allow. Leaders have the ability to transform circumstances, to alter and reshape their sphere of influence and control.…
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What Am I Doing to Change?
At the moment, each day, I have some time for reflection on not just what I want to do, but in who I am. I have just gone through a significant birthday, which has probably also brought me to a point of considering what I have achieved and what I want to achieve for the…
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Are you using your Training budget effectively?
Most if not all organisations spend thousands if not millions of dollars each year on training. We focus our training on the skills and competencies expected to operate something or perform a task in a capable manner. Many organisations undertake the training, and tick the box: that person is now competent; or simply just trained.…
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Communication – Critical to business success
I read a recent article in SIA’s OHS Professional magazine regarding communicating workplace safety. The article was generally good, although the author missed a key point. I appreciate that the article was for a safety magazine, however communication goes across all aspects of the business. I have found in general there are two critical requirements within any…
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Doing the same thing and expecting….?
I met up with a colleague last week for a coffee, and as we both undertake coaching with Managers and Leaders, we headed down the path of the typical things we see within businesses. It continues to amaze us how many businesses of all shapes and sizes survive by just focusing on the week to week…
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Building Trust and Building Success
These 3 simple keys are critical in ensuring success in a business. All of them require an effort for most managers and leaders; however the application of these 3 things will genuinely build stronger work teams and organisations. http://www.inc.com/ben-peterson/3-keys-to-creating-a-culture-of-trust.html?cid=em01014week04e